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We accept credit and debit cards, PayPal, Apple Pay, Google Pay, Zelle, Chime, and bank transfer. Orders paid by Zelle, Chime, or bank transfer ship once the payment is received and confirmed.

Yes. Our checkout is secured with SSL encryption, and you receive an order confirmation by email. You can text (323) 362-2403 before or after ordering to reach our team.

Yes. You can cancel for a full refund any time before your order ships. Once it ships, it is handled as a return under our Return and Refund Policy.

We ship to addresses in the contiguous 48 United States. Contact us before ordering if you are in Alaska or Hawaii.

Orders are processed in 1–3 business days. Transit usually takes 3–7 business days depending on your location. You receive a tracking number by email when your bike ships.

Bikes ship in a large box with a major carrier such as FedEx, UPS, or a freight carrier. The box is heavy, so we recommend having someone help you bring it inside.

Take photos of the damage and the packaging, and email info@emxcentrals.com within 7 days of delivery. We will send parts, replace the bike, or refund you in full, depending on the damage.

You can finance any bike in stock with a $350 down payment, subject to credit approval. Submit the short application on our Finance page and our team will contact you with your monthly payment options.

No. Applying is free and there is no obligation to buy.

You can request a return within 30 days of delivery. The bike must have fewer than 20 miles and be in original condition with all parts. Change-of-mind returns carry a $250 restocking fee and the customer pays return shipping. Defective, damaged, or incorrect bikes are returned at no cost.

We inspect returns within 5 business days and issue approved refunds within 1–2 business days to your original payment method. Your bank may take 3–10 more business days to post it.

Our bikes include a limited warranty of 2 years on electrical components and 1 year on other components against defects in materials and workmanship. Wear items like tires, brake pads, and chains are not covered.

The Surron Light Bee and Light Bee X are light and easy to handle, a great fit for newer riders and trails. The Surron Ultra Bee and Talaria Sting R offer more power for experienced riders. Tell us your height, weight, and where you ride, and we will recommend a model.

Most models are sold for off-road use. The Talaria X3 is offered as a road-legal model. Rules for registration and street use vary by state, so check your local laws before riding on public roads.

Bikes arrive partially assembled with instructions for final setup, such as installing the handlebars and front wheel. If you get stuck, text or email us for help.